Working Women's Wednesday

You never fully understand anyone’s job until you actually do it. I have worked since I was 15 years old and held so many different types of jobs, I can pretty much grasp any area of work, except medical of course (you all knowz how biology treated me, and chemistry, well all sciences for that matter).

Most of my past work experience has given me many great opportunities to enhance my customer service skills.

I was a cashier at Zaxby’s and you could not imagine the concoctions people can come up with for chicken, like for real.

Then Silver Bay. People will complain all day about how fish is prepared, but continue to come back EVERY week. God blessed me with great amounts of patience at that job, maybe because He knew I was going to need it at my next job, a camp counselor at the YMCA. Now, up until that point, I truly believed I liked kids. That job pretty much changed my life…

Then there was the jewelry store (ahhh loved that job). People want the biggest diamond for the lowest price, and just didn’t understand why you couldn’t do that for them. I will never forget one time a guy came in with $500 for an engagement ring and got irate with me when I explained to him that a real diamond probably wasn’t gonna happen for him. Need I say it? I think yes! DUH!!!

Then there was the bank. I now have an appreciation for bank tellers, but also feel it has hurt me in the long run b/c when I sit through a drive thru to cash a check, at a bank I have an account with, and it takes 20 MINUTES (see BOA yesterday, I was fuming), it really irritates me b/c I know how simple it can be. Sorry that was a free bit, had nothing to do with my story.

But now my new job. I LOVE it. But in this business, every now and then, you have someone call you, and you honestly pull the phone away from your ear, look at it, and wonder “Can this person be for real? Can they hear what they’re asking of me?”

Today I had one of those instances. A very angry (I mean mad woah angry) ex-employee called me because they thought their check was short. Come to find out, they quit and actually wanted to get paid for the rest of the days in that pay period, all because they TOLD us they were quitting, like that made it all better! I just had to laugh…I mean, DUH!

I finally did get them to understand the error in their thinking by using my super duper customer service skills. See all those “Chicken finger plate, hold the slaw, double the fries, extra salt, extra bread, what do you mean it doesn’t come with a drink” orders finally paid off for me.

Happy Hump Day! Do something nice for someone.

Much love!